Let websites, calendars, CRMs, booking platforms, proposal systems and internal applications start WhatsApp actions, receive completed workflow data and keep daily operations connected.
Keep customer communication inside WhatsApp while your existing systems continue handling the business logic they were built for.
Use built-in connections for standard workflows, then add customer-specific mapping only when your operations require it.
Synchronise availability, block occupied timeslots and add confirmed bookings to personal or team calendars.
Let a website, CRM or business application ask 360connect to start a configured WhatsApp action.
Send completed forms, bookings and workflow data to approved external systems through managed HTTPS connections.
Create controlled credentials for approved applications that need to send messages or start supported workspace actions.
Integration is most valuable when it removes duplicate work, shortens response time or passes complete information to the next responsible team.
Website lead → WhatsApp qualification → sales pipeline → CRM update.
WhatsApp order → payment verification → outbound webhook to operations.
WhatsApp booking → calendar availability → confirmation → clinic or service system.
Proposal request form → structured submission → proposal or campaign system.
Access to supported inbound triggers, outbound webhook connections and Developer API credential management.
Customer-specific discovery, field mapping, external development, security review, testing, deployment and maintenance are scoped and quoted separately.
Connections and credentials are managed per workspace so approved applications receive only the access required for the agreed workflow.
We will review the source system, desired action, data fields and implementation scope.
Start with the business outcome. We will identify whether a built-in connection, webhook, inbound trigger or custom API implementation is the right route.