360 Connect | WhatsApp-first Business Ops System

The Problem

Stop losing revenue to chaos.

WhatsApp is great for chat, but terrible for operations.

When you rely on personal phones, revenue leaks through missed follow-ups, forgotten appointments, and zero visibility.

360 Connect fixes the gaps that cost you money.

No Ownership

Who replied? Who didn't? Leads go cold when everyone shares one phone.

No Consistency

Different staff use different words. Service quality is a complete gamble.

No Structure

Pipelines live in heads. Bookings get double-booked. Orders get lost.

No Visibility

You can't improve what you can't measure. Blind spots everywhere.

The Complete Ecosystem

One platform. 8 powerful engines.

We rebuilt WhatsApp from the ground up to handle serious business operations. Explore the 6 execution workflows and 2 management hubs powering your team.

The Execution Layer

Unified Workspace

Turn one WhatsApp number into a multiplayer workspace. Support VIP groups and team collaboration.

Explore Inbox →

Contact Intelligence

Build Custom Fields, auto-tag by source, and safely import CSV lists to prepare campaign audiences.

Explore Contacts →

Conversion Ops

Stop guessing who to follow up next. Track deal health with SLA flame alerts and Engagement Scoring.

Explore Pipeline →

Booking Engine

Eliminate no-shows. Full Google Calendar sync, automated reminders, and capacity-based scheduling.

Explore Booking →

Intake & Checkout

Capture data with Smart Forms, process Flash Store orders, and verify payments entirely in WhatsApp.

Explore Forms →

Growth Engine

Schedule personalized campaigns based on customer dates, and deploy always-on Bot Profiles.

Explore Automation →

The Management Layer

Live Command Center

Your daily operational dashboard. Triage incoming chats, monitor SLA flame alerts, track pending orders, and see what needs immediate action today.

Explore Dashboard →

Insights & Reports

The analytics engine. Understand why things happen. Track pipeline win rates, bot workload, no-show revenue leakage, and export full historical logs.

Explore Insights →

See it in action

The interface designed for speed. No clunky CRM feels.

app.360connect.my

Turn one WhatsApp number into a multiplayer workspace for team collaboration.

Industry Solutions

Playbooks for your specific business model.

Every industry has its chaos. We structured specific workflows to turn that chaos into predictable revenue. Find your operational model below.

View All Playbooks →

Healthcare & Beauty

Appointments & intake

Chats miss details → staff repeats questions and high no-show risk.

Structure appointment intake, automate reminders, and sync calendars.

View Playbook

Retail & F&B

Orders & verified payments

Orders, payment proofs, and delivery details get mixed into messy chats.

Turn WhatsApp into a cleaner checkout, verification, and retention workflow.

View Playbook

High-Value Sales

Property & Automotive

Warm leads disappear into scattered chats with weak follow-up discipline.

Turn enquiries into structured follow-up, appointments, and visible pipeline stages.

View Playbook

Services & Support

Repairs & Warranty

Support requests, photos, proof, and service updates are hard to manage consistently.

Capture cleaner cases, route them through service stages, and track every resolution.

View Playbook

Education & Events

Sign-ups & Reminders

Registrations, reminders, attendance, and post-session follow-up depend entirely on manual coordination.

Turn sign-ups and attendance into a structured workflow with automated reminders.

View Playbook

Team Collaboration

Multi-Branch Ops

Conversations live in personal devices, and managers lack operational visibility.

Build one shared WhatsApp workspace for teams, branches, and manager oversight.

View Playbook

Full-Funnel Execution

Built on the 360 Marketing Infrastructure.

360connect isn't just a WhatsApp inbox. It is the central conversion engine of the 360 Marketing infrastructure — seamlessly catching leads generated from physical flyers, trackable scans, and gamified campaigns to automate follow-ups and drive repeat sales.